Tenant Resources

Welcome to your PPM-managed home

Everything you need as a tenant — pay rent, request maintenance, and access your documents — all in one place.

Pay Rent Online

Pay your rent securely through the Buildium tenant portal. ACH bank transfer and credit/debit card payments are both accepted. Rent is due on the 1st of each month — check your lease for your specific grace period.

Log In to Pay Rent →

Submit a Maintenance Request

Report any maintenance issue through your tenant portal — requests are monitored 24/7 and routed to a qualified vendor. Include photos if possible to help us diagnose faster.

Emergency? (No heat, water leak, gas smell, lockout)

Call (973) 330-8261 immediately in addition to submitting a portal request.

Submit a Request →

Lease & Documents

Your signed lease, move-in inspection report, and all correspondence are available in the tenant portal. Download copies anytime for your records.

View Documents →

Contact PPM

For general questions about your tenancy, reach us during business hours. For emergencies, call any time.

Hours: Mon–Fri, 9am–6pm

Frequently asked questions

How do I pay rent?

Log in to the tenant portal and navigate to Payments. You can pay via ACH bank transfer (no fee) or credit/debit card. Autopay is available.

What counts as an emergency maintenance request?

Emergencies include no heat in winter, active water leaks or flooding, gas smell, fire, total electrical failure, or a lockout. Call (973) 330-8261 immediately and also submit a portal request for documentation.

How do I give notice to vacate?

Check your lease for the required notice period (typically 60 days before lease end). Submit written notice via email to contact@njppm.com and through your tenant portal. We'll confirm receipt and schedule a move-out inspection.

When will I get my security deposit back?

Under NJ law, your security deposit must be returned within 30 days of move-out, along with an itemized statement of any deductions. Deductions are limited to unpaid rent and actual damage beyond normal wear and tear.

Who do I contact for a question about my lease?

Email contact@njppm.com or call (973) 330-8261 during business hours. Your property manager will respond within one business day.